Rat auf Draht is a free telephone hotline for children and adolescents provided by SOS Kinderdorf. Increasingly, however, the service is also used by parents for challenges in education, because a professional, high-quality and trustworthy offer is missing here. With digital parenting advice, SOS Kinderdorf Österreich is creating an information and counseling platform that grows with families, adapts their offerings to children’s needs and challenges in terms of age, time of day, but also key topics. Further approaches provide a platform for parents and experts, through which parents seeking advice receive more and more targeted information, as well as the possibility to arrange personal video counseling.

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